Web 2.0 and marketing

If you haven't heard Web 2.0 is using the interactive nature of the web to improve the user experience.

Marketers are now racking their brains trying to come up with a multitude of ways to cash in on this Web 2.0 phenomenom.

So how do you make money online using Web 2.0?

I think the problem here is we’re trying to find ways of making money out of web 2.0 instead of trying to find ways to improve and enhance our service to our clients using web 2.0.

When you focus on the end point - the ultimate outcome you want for your clients and the steps they need to take to get there then you can find a multitude of ways to use emerging technology.

I fundamentally disagree with what is currently believed to be the “bottom line” in business - financial profit measured in dollars.

Business was designed to serve people.

We should not be servants to business (or profits).

When you design your business with the fundamental of serving people in mind even if you don’t always make substantial profits you do always give something very valuable back to your society.

And ironically you’re far more likely to create profits and stability in a business that is centered around giving service to people.

Web 2.0 is not another way to make money - it’s another tool to serve living, breathing, loving people.

Kindest regards,
Andrew Cavanagh


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

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Online Gold For The Offline Business: The Definitive
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The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
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$7 Secrets: How I Made Over $3,000 In Just 7 Days
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Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


Is this copywriting mistake KILLING your sales?

The mistake that is most likely to be KILLING your response stone dead is the whole framing of your sales letter.

Here's a very fast critique of a sales letter for a program to overcome procrastination.

Look at this prehead...

ANNOUNCING:
A Comprehensive New 4-In-1 System Reveals The Amazingly Simply Process For Eliminating Procrastination And Indecision From Your Life…For Good!


The biggest problem here is it shouts:

"BUY THIS PRODUCT FROM ME!!!!!!!"


Now this approach can work IF YOUR PROSPECTS ALREADY KNOW WHAT YOUR PRODUCT IS AND THEY'RE MORE OR LESS READY TO BUY.

That usually happens when they arrive at the sales letter from a pre-selling email.

But in most cases your prospects are coming from pay-per-click or the search engines.

So you need to focus on building credibility, trust and on pre-educating your prospect.

Here's a basic rule...

Never announce a product or price until you've established:

1. You understand your prospect's unique problem.

2. You have a unique solution to that problem for them.


If you reframed this sales letter to start out as a free report eg.

FREE Report...

7 Ways To Overcome Procrastination Forever

And then gave some genuinely useful information in tip form that tells about your background in story type fashion gives some good advice and leads your prospects to the conclusion that what they need is your product - then you have a chance.


That's the most important fundamental tip I can give you.

Unless your prospects know about your product and they're coming to your sales letter ready to buy you should start out giving useful information.


One more tip on bullets:

Be specific. Use place names, real names, item names - anything unique to make your bullets intriguing.

Let me give you some examples...

# The "wristwatch" secret you must know to get the maximum price when you exit your business. This secret is so obvious it stares at you every minute of every day and if you're doing this wrong your chance of selling your business at anywhere near a good price is non-existent...

(Time management)


# Why you must apply the "New York Subway" principle if you want to build, prepare and sell your business for the maximum profit...

(Having a definite goal. When you go down into the New York Subway you want to know exactly where you're going otherwise you'll end up wandering around in a very unpleasant place)


# Why Cinderella, Snow White and the Seven Dwarfs could all be hiding one of the biggest secrets to creating an audio program your buyers will never forget...

(I'm not telling you what this bullet is about. Drives you crazy doesn't it?!!)


“The Little Known 4 Letter Formula
That Turns Callers You've Never Met Into Friends
Who Trust You And Will Crawl
Over Broken Glass To Do Business With You...”

(I'm not telling you what this one is either!)


Learn how the secret of a Korean flying ace with 21 kills can make you money online the EASY way...

(The Korean flying ace mostly shot planes on the ground. The secret is to target easy markets online).


Kindest regards,
Andrew Cavanagh


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


Split testing sales copy

Here's a question I was asked on a copywriting forum about split-testing sales copy...

"I have one major question not asked below. How large does your sample need to be to get an adequate test?"

"But which word, which sentence and which headline should you change?"

"And what should you change them to?"

"How do you know exactly when to stick with one test that doesn't seem to be working and when to move on to the next test?"

"And how do you find the time to set up the split-testing code and keep track of it all?"



First of all I rely on Frank Bauer to keep track of all the split testing!

Actually for most marketers our $1,997 split testing and copy service is a real bargain simply because you don't have to worry about setting up the split testing code, keeping track of it or which copy changes to make.

It's all done for you.


Having said that I will give you a few secrets.

1. How large does your sample need to be to get an adequate test?

It must be statistically significant which is dependant on the number of visits to a page and the price point, response rate etc etc.

We use software to determine this.

What's even more important is the quality of the sample.

All visitors are NOT created equal.

You can get huge variation between visitors from two different affiliates (their list quality can vary widely) or between free search engine traffic and google adwords traffic.

This is why it's important to send different kinds of traffic to separate sales pages if possible to give youself consistent samples.


2. How do you know exactly when to stick with one test that doesn't seem to be working and when to move on to the next test?

Same as above. Fortunately with experience you learn what are the most
likely changes that will increase response so big split testing failures
become uncommon.


3. But which word, which sentence and which headline should you change?

Here's a BIG secret.

Focus very heavily on testing changes that will appear in the first screen shot your visitor sees.

That would usually include:

1. The prehead.

Free offers or highly niche targeted lead ins work well. Lately interruption style preheads have been getting a slightly higher response.


2. The headline.

Copy focused more around "free report" information style copy seem to be pulling better at present which is a bummer for non writers because it takes a LOT more writing skill to write a good report information based sales letter than a regular sales letter.

Personally I love writing report style sales letters. I consider them superior marketing.


3. The opening line.

I've covered this in detail in this thread...
Opening Lines In Sales Copy


4. The first image.

My friend young copywriter Jesse Forrest loves telling you that "action" photos create a better response than passive head shots and non active images.

And he's right.

If you were doing a martial arts sales letter a picture of the person featured in the sales letter showing someone successfully how to kick through a cement block is far more compelling than the teacher's headshot.

Newspapers know this.

Pay attention to the way they use action photos on the front page.

Also read Action Photos Dramatically Increase Response



5. Captions under your photos.

Most people scan copy looking at the photos and reading the captions under the photo.

Just changing one caption to something sexy that draws your reader into the body copy can increase your sales by 40% to 95% or more.

I cover captions in detail in this post...
Turning Tables And Captions In Your Copy To Gold

And this free report...
3 Secrets To Changing the Behavior Of Your Prospects Online



Those are the simple changes most likely to make the biggest difference.

There are hundreds of other changes I could suggest but that would take several books to explain them all.

Kindest regards,
Andrew Cavanagh


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


Why Is Story Telling So Effective

Using story telling to deliver your marketing message.

Why is it so effective?

I remember one time having dinner with an old Australian aboriginal.

He was telling us about how he got a lift with a farmer who was driving his old truck so slow eventually our aboriginal friend told him he could get out and walk faster.

This was a pretty funny story the first time.

The second time he told it in the same evening it was still fairly funny.

When he got on to the fifth time we were pretty much over it.

And I began to ask myself - "Why is he telling us this story over and over and over?"

Then I realized.

He's from an old traditional culture.

As little as 70 years ago they didn't read or write.

This is how they passed down their information - story telling.

Stories were vital to our survival as a race.

It's the way we passed down information about when to plant, where to find water, where to hunt and just about every piece of vital human knowledge.

It's no great suprise telling stories is so powerful for marketing messages.

Especially in your sales copy.

Kindest regards,
Andrew Cavanagh

P.S. See also...
Secrets To Story Telling That Multiplies Your Sales
Opening Lines In Sales Copy


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


Long Sales Copy For High Priced Product?

Do you need longer online sales copy to sell a higher priced product and can you use shorter sales copy to sell a cheaper product?

Generally speaking the higher the price the longer the sales process (not necessarily the sales letter).

It's all relative to the prospect and where they're at in the sales process when they reach your sales letter.

If they're presold with reports, or audio, or a recommendation from someone else or from talking to you on the phone you might need just a "Pay here for your XXX product" and a paypal button.

Some recent product launches are a good example of this. A high percentage of prospects are going to the sales page of a product launch ready to buy.

They're presold with a sophisticated pre-launch marketing process.

Price is also relative.

If you have $30 in your bank account and no reliable income you'll want a LOT of information before you buy a $20 product.

If you have $20 million dollars in your bank account and you make over $50,000 a week you might happily pay $1,000 for something that may be a solution to a specific problem you have.

In fact if you're busy then you may not want to have your time wasted reading a long sales letter.

So again it comes down to knowing your prospect intimately so you can work out what the effective sales process would be for that prospect and the best way to create that sales process with the marketing tools at your disposal.

Kindest regards,
Andrew Cavanagh


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


How To Get Into The Mind Of Your Prospect

I use absolutely everything I can think of to get into my prospect's mind.

I make up a profile of the ideal prospect...

Age:
This gives you a ton of insights into how people think. If you're a baby boomer you'll know who Bob Dylan is and the Rolling Stones. You're also more likely to trust sales messages more.

You probably still feel like your capable of doing anything even though when you look at your body in the mirror it tells you something completely different.

If you're from the X generation then you're as sceptical as hell and you don't trust sales messages from anyone you don't know very well.

It's no suprise to you that a president lies - in fact there's a good chance you think that whole Bill Clinton, Monica Lewinksy lying scandal was stupid. Of course our presidents and authority figures lie.

Interests:
Some products imply certain interests. If you're in the internet marketing niche that means you've been exposed to the jargon in the niche.

Using jargon - the language of a niche - helps you communicate more effectively in that niche.

There's more but I won't list the whole profile sheet here.



I also try to call as many of the ideal prospects as I can for any product I'm writing copy for.

Or I'll talk to them in person which is even better.

That's a VERY fast way to get to know your prospect.

I will work out what their objections are and go through the process of convincing them this is a great product or service they should have.

I go through this process in the live 59 minute audio "How To Find A Hungry Market Online". You can download the audio free at http://www.copywriting1.com

I had many, many years of one-on-one sales experience and I can't recommend that highly enough if you want to write copy.

It's the best way to get a deep understanding of the sales process.

As I discover and confirm where the main triggers are I'm also looking at how to deliver the necessary sales message.

That's marketing skill.

A single sales letter can be very inefficient - especially online.

You need to analyze where price resistant starts for your unique group of prospects, the level of confidence required to buy and a whole pile of other factors.

Then you create a marketing process that's most likely to create the maximum number of sales.

That might include email autoresponders, reports (free or paid), telemarketing, online chat forms, direct mail reports, sales letters, magalogs etc, postcards, online video, DVDs, audio CDs and more.



If you assume that the way you're selling now is NOT the most effective then you're on the right track.

Think about it.

If the average online response rate is 0.5% to 10% then it should be obvious that there's a HUGE potential for increased sales.

Most salesmen would get fired if they made a 10% response rate - which is getting towards the upper end of the response rate online.

I've had 19% and 20% response rates but even that would be considered pretty poor for most salesman.

Finding those key places in your sales process where you can increase response rates with a different kind of approach to your prospect is the next generation of online marketing.

Combining online and offline marketing effectively.

Ari Galper at unlockthegame.com does over $40,000 in sales every month with very little traffic.

He gets impressive sales numbers by using online chat boxes and having highly trained live staff who engage and call prospects on a real live telephone.

Ari has found a key point in his sales process and increases his response by using live telemarketing instead of trying to close the sale online.

And even though he's outperforming most of the online marketing industry there's still HUGE room for improvement in Ari's marketing process.

The fundamental core of creating that marketing process and the sales copy and material along the way is in gaining an intimate knowledge of your prospects.

Also read...
How Do You Research Your Sales Letters
J Walter Thompson Knowing Your Prospect

Kindest regards,
Andrew Cavanagh


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


How to grab attention without over-hyped language

How to avoid the common copywriting mistake of over hyped language and what to do to grab even more attention without it...

Here's another really great opening line from Frank McCourt's "Teacher Man" (if you haven't read Frank McCourt's books you really need to do that - the style is a great lesson in the art of a personal narrative which we use all the time in sales copy)...

The first line reads...

"On the first day of my teaching career I was almost fired for eating the sandwich of a high school boy."

That arouses a bit of curiousity. What the hell is a teacher doing eating a sandwich from one of his students?

But McCourt understands the value of the following line to really grab your reader...

"On the second day I was almost fired for mentioning the possibility of friendship with a sheep."

What the...?!!

You mentioned WHAT?!!!

Also note the understated tone.

A mistake even pro copywriters make is using over hyped language when the content is more than attention grabbing by itself.

By using this understated tone in his writing McCourt is INCREASING the impact.

He's speaking as if this kind of thing happens every day.



Great salesmen use understatment all the time to increase their selling power.

It's disarming and your prospect begins to fill in the blanks.

Let me explain what I mean with an example.

Let's say you were a marketing consultant selling your services to a potential client and you're talking about setting a profit target.

You're telling your prospect a story...

"When we first started working with Jim Jenkins from the TRS Housing Group he set his profit goal for the first 6 months at $500,000 - an increase of about 40%."

"Personally I thought it was a bit low but we ran with that and I was happy that in his first 3 months he passed that goal and 6 months down the track he had an $800,000 profit increase."

If this consultant is smart he knows he can just state the facts low key.

That can have more power because his prospect thinks - "Hell this guy is talking like he gets results like this EVERY DAY!! He didn't even blink an eyelid when he said that!"


Sometimes understatement is powerful in sales and in sales copy.

Remember advertising is just salesmanship in print.

Of course using a low key understated tone in opening lines requires a lot of thought. The key facts and statements MUST grab attention by themselves.

Kindest regards,
Andrew Cavanagh

P.S. This post is a follow up on the post about How To Write Opening Lines In Sales Copy

Also read...
A Powerful $20 Million Low Key Sales Presentation
Breaking Your Prospect's Sales Resistance
Is This Copywriting Mistake Killing Your Sales?
Low Key Copywriting Sells


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client


Testimonials in sales copy - how do you place them for maximum sales?

Usually the best place for a testimonial is supporting a specific part of the copy that talks about a benefit your prospect will get.

Sometimes you can also support your answer to a major objection with a testimonial along those lines too "I thought the X widget might get stuck in my nose, but after using it it slid and out without any worries at all..."

If you have a lot of testimonials you can put them in a P.P.S at the end of the copy with order links every screenshot.


I have seen very few examples where testimonials at the top of a sales letter increase response.

It can work if it's a really fantastic testimonial with exceptional wording.

What is far more powerful is if the whole copy is written from a third person.

An "endorsement" sales letter.

Also read:
What Is Social Proof And The Herding Instinct?
The Shocking Power Of Social Proof On Video
Why Is Story Telling So Effective?


Kindest regards,
Andrew Cavanagh


More FREE High Value Online Copywriting Secrets Than Any Other Site On Earth. Andrew Cavanagh's Online Copywriting Blog

Products From Andrew Cavanagh:

Offers Unleashed: How Many Of These 17
Profit Multiplying Offers Is Your Website Missing?


Make $1,500 Today: This 48 Page Report Reveals
The Simple Step By Step System For Selling Your Online
Marketing Skills To Businesses Right In Your City


$500 In 24 Hours Without A Website: From Offline Store Front
To Online Gold. Charge Local Businesses To Explode Their Sales From Walk Past Traffic And Turn That Traffic Into Long Term Online Income (Perfect For Copywriters)


Online Gold For The Offline Business: The Definitive
eBook On How To Use Online Marketing To Power Up
The Profits In Any Brick And Mortar Business



Make My Website Sell: FREE 11 Minute Video
Insider Secrets Of Web Design That Sells


$7 Secrets: How I Made Over $3,000 In Just 7 Days
By Selling A 30 Page Report For $7


Make Money Copywriting: 34 Insider Secrets To Making Money
As A Copywriter And How To Land Your First Copywriting Client