When you make any inquiry about a product you've purchased please be sure to include:
1. The name of the product.
2. The name you purchased the product under (eg. Bill Smith).
3. The paypal email address you purchased the product with.
In some cases you may also be asked for:
4. A paypal transaction ID.
Including all these details allows for the rapid handling of your inquiry.
Kindest regards,
Andrew Cavanagh |
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